Q1: Do you support shipping outside the US?

A: No. delringo.cc currently only offers shipping within the US and does not handle international shipping.

Q2: How long does it take for my order to ship after I place it?

A: All orders are typically processed and shipped within 1-3 business days.

Q3: How long does shipping take?

A: After your order is shipped, it generally arrives within 3-7 business days, depending on the shipping address and the logistics status.

Q4: How can I track my order’s tracking information?

A: After your order is shipped, we will provide a tracking number. You can track the delivery progress in real time via email or the logistics company’s official website.

Q5: Can I cancel or modify my order?

A: You can request modifications or cancellations before your order is shipped; once the order has been shipped, modifications are not possible, but you can apply for a return according to the refund policy.

Q6: What should I do if I receive damaged or incorrect goods?

A: Please contact our customer service as soon as possible after signing for the package and provide your order information and relevant photos. We will prioritize processing your refund or reshipment.

Q7: How long does it take for my refund to arrive?

A: After your refund is approved, it will generally be returned to your original payment account within 3-5 business days.

Q8: How can I contact customer service?

A: You can contact us via email at support@delringo.cc or by phone at 840-837-3925.

For further assistance, please feel free to contact the delringo.cc customer service team.